Shipping & Returns
I use Royal Mail Track 48 for all standard orders, ensuring reliable and traceable delivery. Memory blankets are sent via Royal Mail Special Delivery, offering full insurance for these bespoke creations.
The standard turnaround time is 2 weeks, while memory blankets require 6-10 weeks due to their intricate nature. For custom fabric requests, delivery times may extend depending on supplier availability, but I will keep you updated throughout the process.
As most of my products are made to order, I’m unable to accept returns. However, customer satisfaction is my priority, and if there are any issues with your order, I will work to resolve them to your satisfaction.